FREQUENTLY ASKED QUESTIONS

PAYMENTS

HOW CAN I PAY FOR MY BAG(S)?

IS YOUR SITE SAFE AND SECURE?

WHAT SHOULD I DO IF MY PAYMENT DOESN'T WORK?

WHERE DO I ENTER MY DISCOUNT CODE?

SHIPPING

WHERE IN THE WORLD DO YOUR BAGS SHIP TO?

HOW LONG IT TAKE FOR MY BAG(S) TO ARRIVE?

CAN I TRACK MY BAGS JOURNEY?

RETURNS

CAN I RETURN MY BAG?

GENERAL QUESTIONS

ARE THE RATTAN BAGS MADE USING REAL RATTAN?

ARE THE STRAP OF RATTAN BAGS MADE USING REAL LEATHER?

OTHER

WHAT IF I HAVE OTHER INQUIRIES?

ABOUT CUSTOMS AND IMPORT TAXES?