We’re sorry for the trouble! First, make sure that your shipping and billing details are correct. If that doesn’t work, try contacting your bank about the payment. If you’re still having an issue, drop us a message here and we’ll do our best to help!
Absolutely! Once your order has been dispatched you will receive your personal tracking number. Use your tracking number to keep tabs on your bags journey at www.dhl.com. You can also send us a quick message here and we’d be happy to track it for you.
Your question should never go unanswered. If you still have questions or simply have something to say, send us an email here and we'll get back to you as soon as we can. Don't forget: if you’re contacting us about an order, we need your email address or order number to sort things out ASAP!